Support

At GoldSlips Social Casino, your smooth and enjoyable gameplay is our absolute priority. We understand that questions can arise, and our dedicated support team is here to provide you with clear, swift answers whenever you need them. Consider us your personal pit crew, ready to get you back to the action without delay.

Get Immediate Assistance 24/7

For the fastest resolution, our Live Chat is your direct line to a support specialist. Available around the clock, this feature connects you with a knowledgeable agent in real-time, typically in less than 60 seconds. Whether you have a query about a specific game or need help with your account, our team is on standby to assist you instantly, any time of day or night.

Expert Help Straight to Your Inbox

If your question is more detailed or you prefer writing it out, our email support is the perfect option. Send your inquiries to support@goldslips.com, and our team will deliver a comprehensive response. We are committed to resolving all email tickets promptly, ensuring you receive the information you need to continue your gaming session with confidence. This is a great channel for questions about transactions using MasterCard or Visa or for providing detailed feedback.

Your First Stop for Quick Answers

Looking for a fast solution on your own? Our Help Center is a rich resource packed with answers to the most common questions. You can find detailed guides on everything from managing your account and understanding your Welcome Bonus to the rules for games from Pragmatic Play and RubyPlay. It’s designed to give you immediate clarity on topics like Fun Coins, Gold Slips redemption, and daily promotions.

Our entire support operation is built around you. Every member of our team is trained to handle your issues with expertise and care, ensuring every interaction leaves you satisfied. We're here to make certain your GoldSlips experience is nothing short of fantastic.